There's no ready-made reports of reason as far as I can see. I use a couple of reports did with Toad and then exported them to excel with the ODBC connection. Thus it just takes me a couple of clicks to get the actual data. With Toad the export of SQLs including Pivot tables is a non-brainer, so I really can recommend the (Freeware) program for such matters.
Greez Daniel -----Ursprüngliche Nachricht----- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von scusack Gesendet: Mittwoch, 3. Dezember 2008 17:46 An: otrs@otrs.org Betreff: [otrs] OTRS Reporting on WIndows 2003 with SQL Has anyone created any type of reporting for OTRS? Is their a package you can install or anything out there at the moment. I see most people are just running reports by exporting information from the SQl database. If anyone has setup anything that would save me time that would be great. Thanks _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs