Config Options: Ticket -> Frontend::Agent::Ticket::ViewZoom

Ticket::Frontend::PlainView:  

Greez
Daniel

-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von ValiDOM
Gesendet: Montag, 8. Dezember 2008 12:32
An: otrs@otrs.org
Betreff: [otrs] Full message / raw view of ticket in OTRS 2.3.x

hi,

does anybody have an idea where to view the plain (raw) message in OTRS 2.3.x ? 
The same question was raised up by Kristofer on this list.

Quoting "[EMAIL PROTECTED]"  Mon, 11 Aug 2008 14:48:55 -0500 (CDT)

> I was able to see full message headers prior to OTRS 2.3.x..  but now 
> in 2.3.x, I don't see a link to view the entire raw message.
>
> How can we view the full message with the raw headers from the agent screen?

In general, I got the same issue ... I would need this to find out why OTRS is 
moving tickets to the "Junk" queue while I do not like to.

Thanks a lot!
Vali
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