Thanks a lot Michael. In the "Themes" section of the Admin manual it says that changes to an existing theme will be lost with an update. Does this mean the changes I made to the AgentTicketSearch template will be lost?
Thanks a lot for pointing out the Developers Manual to me - I had no idea of its existence! Best Bis --- On Wed, 17/12/08, Michiel Beijen <mich...@beefreeit.nl> wrote: From: Michiel Beijen <mich...@beefreeit.nl> Subject: Re: [otrs] Changing Agent Ticket Search template To: bi...@yahoo.co.uk Cc: otrs@otrs.org Date: Wednesday, 17 December, 2008, 3:52 PM Bis, Here's the reference in the Administrators manual to the so-called 'Themes': [http://doc.otrs.org/2.3/en/html/c1850.html] And here's the chapter in the Developers manual that describes the tags and syntax used in the dtl files: [http://doc.otrs.org/developer/2.0/en/html/c494.html] Hope this helps, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Wed, Dec 17, 2008 at 16:40, bis <bi...@yahoo.co.uk> wrote: > Thanks a lot Michiel you are a star *** > > Could you tell me where in the documentation does it talk about the HTML > templates because I never saw it when I looked at the documentation? It only > talked about the graphical user frontend and the perl and xml files at the > backend. > > Thanks again :-) > > --- On Wed, 17/12/08, Michiel Beijen <mich...@beefreeit.nl> wrote: > > From: Michiel Beijen <mich...@beefreeit.nl> > Subject: Re: [otrs] Changing Agent Ticket Search template > To: bi...@yahoo.co.uk, "User questions and discussions about OTRS." > <otrs@otrs.org> > Date: Wednesday, 17 December, 2008, 1:31 PM > > Bis, > > You can edit the HTML for this page > here: > otrs/Kernel/Output/HTML/Standard/AgentTicketSearch.dtl > > Kind regards, > -- > Michiel Beijen > Software Consultant > +31 6 - 457 42 418 > Bee Free IT + http://beefreeit.nl > > > > 2008/12/16 bis <bi...@yahoo.co.uk>: >> Dear fellow members of the OTRS community >> >> I am trying to change the search template for agents >> ("/otrs/index.pl?Action=AgentTicketSearch") but I am not sure > which file I >> need to change. I just want to delete some text fields and move a few > fields >> around. >> >> Can I make the changes from the graphical configuration frontend or do I >> need to change a ".pm" file? >> >> Many thanks in advance >> >> Bis >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
