Can you create a client rule in outlook when receiving from people (or @ company.com) to forward it and also leave it in the mailbox? that way it still goes to both?
On Fri, Jan 9, 2009 at 4:22 PM, Weindel Frank <fwein...@phillyburbs.com>wrote: > I don't think such a feature exists. I've asked if an auto CC could be > done at all and have yet to have anyone tell me yes or no. This would be > a very nice feature! > > Frank Weindel > > -----Original Message----- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Mayk Backus > Sent: Friday, January 09, 2009 6:39 AM > To: User questions and discussions about OTRS. > Subject: [otrs] CC e-mail for company members > > Hi All, > > I have the following issue. I want to have some sort of always CC for > some company's. Like say company FooBar has members Barny And Charly . > When Charly shoots a ticket by e-mail , when one of my supporters does a > > reply to Charly , it should always CC Bary in the reply. But just for > certain company's. > > Is this possible ? > > thanx > > Mayk > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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