2009/1/23 CARNINO Daniele (FIAT ITEM) <daniele.carn...@fiatgroup.com>

>
> Would anybody have an idea ?
>
> *Uhm... sorry, maybe I can't understand exactly what you mean due to the
> fact that english is not my primary language but..*
> *The customers should access the system through the customer interface
> (customer.pl): so they usually don't have need a role, since they can only
> "read only" and "create" by definition.*
> *They can only belongs to some group, just in case you have more than one
> queue and you need to hide some of those queues from customer's eyes.*
>

Thanks for this explanation, it's good to hear this because I was a bit
hesitating to modify these parameters by just guessing the consequences !

Regards,

-- 
Mikael Kermorgant
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