Hi every one,

Can some one help regarding this matter, please i have only able to sort this 
out to authenticate agents via LDAP and customer via LDAP but now i have a 
requirement to authenticate agent via LDAP and Customer via LDAP and DB both. i 
tried by googling but didn't able to sort this out. 

I would be really appreciate if some on can help on this 


Thanks you
Lakshan

   



--- On Thu, 4/2/09, Lakshan Fernando. <lakshan2...@yahoo.com> wrote:

> From: Lakshan Fernando. <lakshan2...@yahoo.com>
> Subject: Re: [otrs] customer backend authentication
> To: "User questions and discussions about OTRS." <otrs@otrs.org>
> Date: Thursday, April 2, 2009, 3:17 PM
> Thanks for the reply 
> 
> Matthew,
> 
> the example config has only Agent LDAP and customer LDAP
> authentication only but i want to authenticate agent LDAP,
> customer LDAP and customer DB (for out side customers)
> 
> 
> can you please provide me if their is any config which is
> working currently 
> 
> thanks you
> Lakshan
> 
> 
> 
> 
> 
> 
> --- On Thu, 4/2/09, Matthew Coulson
> <jmcoul...@gmail.com> wrote:
> 
> > From: Matthew Coulson <jmcoul...@gmail.com>
> > Subject: Re: [otrs] customer backend authentication
> > To: "User questions and discussions about
> OTRS." <otrs@otrs.org>
> > Date: Thursday, April 2, 2009, 2:51 PM
> > I posted a full configuration a few days ago, check
> the
> > archive!
> > 
> > 2009/4/2 Lakshan Fernando.
> <lakshan2...@yahoo.com>
> > 
> > >
> > > Hi,
> > >
> > >
> > > I want to authenticate agents via LDAP and
> > customer's via LDAP and DB (back
> > > end). have some one done this if so please kindly
> send
> > me the configuration
> > > i tried with the OTRS site examples but
> didn't
> > work out
> > >
> > >
> >
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