Hi every one,
Can some one help regarding this matter, please i have only able to sort this out to authenticate agents via LDAP and customer via LDAP but now i have a requirement to authenticate agent via LDAP and Customer via LDAP and DB both. i tried by googling but didn't able to sort this out. I would be really appreciate if some on can help on this Thanks you Lakshan --- On Thu, 4/2/09, Lakshan Fernando. <lakshan2...@yahoo.com> wrote: > From: Lakshan Fernando. <lakshan2...@yahoo.com> > Subject: Re: [otrs] customer backend authentication > To: "User questions and discussions about OTRS." <otrs@otrs.org> > Date: Thursday, April 2, 2009, 3:17 PM > Thanks for the reply > > Matthew, > > the example config has only Agent LDAP and customer LDAP > authentication only but i want to authenticate agent LDAP, > customer LDAP and customer DB (for out side customers) > > > can you please provide me if their is any config which is > working currently > > thanks you > Lakshan > > > > > > > --- On Thu, 4/2/09, Matthew Coulson > <jmcoul...@gmail.com> wrote: > > > From: Matthew Coulson <jmcoul...@gmail.com> > > Subject: Re: [otrs] customer backend authentication > > To: "User questions and discussions about > OTRS." <otrs@otrs.org> > > Date: Thursday, April 2, 2009, 2:51 PM > > I posted a full configuration a few days ago, check > the > > archive! > > > > 2009/4/2 Lakshan Fernando. > <lakshan2...@yahoo.com> > > > > > > > > Hi, > > > > > > > > > I want to authenticate agents via LDAP and > > customer's via LDAP and DB (back > > > end). have some one done this if so please kindly > send > > me the configuration > > > i tried with the OTRS site examples but > didn't > > work out > > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information > NOW! > > > http://www.otrs.com/en/support/enterprise-subscription/ > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/