Hi, CMDB means Configuration Mangement DataBase and is structure to support ITSM. All Config Items are saved in CMDB. Notice that CMDB is not an database in a technical point of view.
Afshar Mohebbi On Tue, Apr 14, 2009 at 11:59 AM, sander vink <vink_san...@hotmail.com>wrote: > Hello All! > > I've a few questions. > What do people mean by CMDB? > > Why is there a function for lock and unlock a ticket? And how to use it? > > Thanks for all of your support! > > Kind regards, > Sander > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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