something like :
Ticket => {
Queue => ['myqueue'],
State => ['some state'],
Type => ['incident','update','scheduled']
},
am i right ?
Rachid
On Fri, Apr 24, 2009 at 06:33:09PM +0200, Frans Stekelenburg wrote:
> I think that only can be achieved with configuring ACLs.
>
> gr,
> Frans
>
>
> > -----Original Message-----
> > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf
> Of
> > Rachid Zarouali
> > Sent: vrijdag 24 april 2009 18:01
> > To: otrs@otrs.org
> > Subject: [otrs] type by queue ?
> >
> > Hy all, i was wondering, how can i bind several type i have defined in
> > the admin interface, like:
> > - incident
> > - update
> > - scheduled
> > .....
> > to only one of the otrs queues i have ?
> >
> > Rachid
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