Good, glad it works!
Do you receive an error message now after login in? I now get an error: Error: Module Kernel/Output/HTML/NavBarTicketBulkAction.pm not found! ERROR: OTRS-CGI-99 Perl: 5.8.8 OS: linux Time: Sat Apr 25 18:03:37 2009 Message: Module Kernel/Output/HTML/NavBarTicketBulkAction.pm not found! Traceback (3428): Module: Kernel::Output::HTML::Layout::NavigationBar (v1.142) Line: 3273 Module: Kernel::Modules::AgentTicketQueue::Run (v1.66) Line: 116 Module: Kernel::System::Web::InterfaceAgent::Run (v1.42) Line: 826 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 gr, Frans From: Lucio de Aquino Marinho [mailto:aqu...@ecosistemas.com.br] Sent: zaterdag 25 april 2009 18:24 To: Frans Stekelenburg Subject: Re: [otrs] Error in otrs 2.4 Thanks My friend now it is working withou problems , the solve below [r...@otrs Config]# ipcs - Segmentos da memória compartilhada - chave shmid proprietário perms bytes nattch status 0x02a6232a 0 root 777 1 0 0x02a622c6 32769 root 777 4096 0 ------ Arrays de semáforos ------ chave semid proprietário perms nsems 0x00000000 229376 apache 600 1 0x00000000 262145 apache 600 1 0x00000000 294914 apache 600 1 ----- Filas de mensagens ------ chave msqid proprietário perms bytes usados mensagens [r...@otrs Config]# ipcrm -m 0 [r...@otrs Config]# ipcs - Segmentos da memória compartilhada - chave shmid proprietário perms bytes nattch status 0x02a622c6 32769 root 777 4096 0 ------ Arrays de semáforos ------ chave semid proprietário perms nsems 0x00000000 229376 apache 600 1 0x00000000 262145 apache 600 1 0x00000000 294914 apache 600 1 ----- Filas de mensagens ------ chave msqid proprietário perms bytes usados mensagens [r...@otrs Config]# ipcrm -m 32769 [r...@otrs Config]# ipcs - Segmentos da memória compartilhada - chave shmid proprietário perms bytes nattch status ------ Arrays de semáforos ------ chave semid proprietário perms nsems 0x00000000 229376 apache 600 1 0x00000000 262145 apache 600 1 0x00000000 294914 apache 600 1 ----- Filas de mensagens ------ chave msqid proprietário perms bytes usados mensagens Frans Stekelenburg escreveu: Lucido, Probably there should be added a cleaning up of shared memory in code. I experienced the exact same thing in my test VM instance running Fedora release 7 (Moonshine). You can fix this either by a reboot, or by removing still allocated shared memory. If you log in to your server (assuming linux), as root, run 'ipcs' and you will see still sh mem of otrs: # ipcs ------ Shared Memory Segments -------- key shmid owner perms bytes nattch status 0x02a62383 0 otrs 777 1 0 0x02a6231f 32769 otrs 777 4096 0 ------ Semaphore Arrays -------- key semid owner perms nsems 0x00000000 163840 apache 600 1 0x00000000 196609 apache 600 1 0x00000000 229378 apache 600 1 ------ Message Queues -------- key msqid owner perms used-bytes messages The ones of owner 'otrs' can be removed when you are sure apache and otrs is not running. # ipcrm -m 0 # ipcrm -m 32769 I started mysqld, httpd, and otrs services after this and got the good ol' login screen. gr, Frans From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Lucio de Aquino Marinho Sent: zaterdag 25 april 2009 01:37 To: User questions and discussions about OTRS. Subject: [otrs] Error in otrs 2.4 Hello for all I got some errors when i tryed to install the 2.4 otrs version --> in the browser Software error: Bad address at /opt/otrs-2.4/bin/cgi-bin/../../Kernel/System/Log.pm line 229. --> in the log tail -f servicedeskhml-error.log [Fri Apr 24 20:03:10 2009] [error] [client xxxx] ERROR: OTRS-Installer-10 Perl: 5.8.8 OS: linux Time: Fri Apr 24 20:03:10 2009 [Fri Apr 24 20:03:10 2009] [error] [client xxx] [Fri Apr 24 20:03:10 2009] [error] [client 1xxx] Message: Can't remove shm for log: Operation not permitted [Fri Apr 24 20:03:10 2009] [error] [client xxx] [Fri Apr 24 20:03:10 2009] [error] [client xxx] Traceback (2641): [Fri Apr 24 20:03:10 2009] [error] [client xxx] Module: Kernel::System::Log::CleanUp (v1.59) Line: 253 [Fri Apr 24 20:03:10 2009] [error] [client xxxx] Module: Kernel::System::Log::new (v1.59) Line: 104 [Fri Apr 24 20:03:10 2009] [error] [client 1xxx] Module: /opt/otrs-2.4/bin/cgi-bin/installer.pl (v1.29) Line: 52 [Fri Apr 24 20:03:10 2009] [error] [client xx] [Fri Apr 24 20:03:10 2009] [error] [client xxxx] [Fri Apr 24 20:03:10 2009] installer.pl: Bad address at /opt/otrs-2.4/bin/cgi-bin/../../Kernel/System/Log.pm line 229. [Fri Apr 24 20:06:50 2009] [error] [client xxx] ERROR: OTRS-Installer-10 Perl: 5.8.8 OS: linux Time: Fri Apr 24 20:06:50 2009 Anybody see some messages like this Thanks for all
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