hi, i am using otrs 2.2 on debian system, i have set the following parameter in the auto response to send the username & password to customer,
Login: <OTRS_CUSTOMER_DATA_UserLogin> Password: <OTRS_CUSTOMER_DATA_UserPassword> It is passing the UserLogin correctly, but not UserPassword. means passing the wrong password as, Password: goKW7Vf/VqbmM (as the right password is go123456) i think it is in encoded form or a garbage value. plz help thanks. -- regards: Amanpreet Singh
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