Hi Jerais, You probably noticed that Log.pm uses the System-V shared memory queues to store the system log messages for displaying these in the web frontend. I currently do not have access to a FreeBSD system, but there is a kernel configuration flag to enable System-V shmem: see the SYSVSHM option in the Handbook: http://www.freebsd.org/doc/en/books/handbook/kernelconfig-config.html - is this enabled in your kernel?
Also, have you enabled jail.sysvipc_allowed sysctl for kernel? This is necessary to allow access to shmget et al. from a jail. Can you share your experiences with running OTRS on Lighty? Do you also use fcgi? Were there any caveats configuring it, and can you share your configuration setup? Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Wed, Jun 3, 2009 at 12:44, Jerais A. Al-Jeraisy <r...@jerais.com> wrote: > Hi all, > > well, i've this strange problem and i'm sure you gonna help me :-). > > - the problem is: > when i run -though web- installer.pl or index.pl i'm getting this error > message: > > "Function not implemented at > /usr/local/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 93." > > - this is the environment that i'm gonna install OTRS on: > > FreeBSD 7.1. -Jailed-. > Webserver: lighttpd-1.4.22 > Perl version: v5.10.0 > perl-OTRS modules: > ./otrs.checkModules > " > o CGI............................ok (v3.43) > o Date::Pcalc....................ok (v1.2) > o Date::Format...................ok (v2.22) > o DBI............................ok (v1.607) > o DBD::mysql.....................ok (v4.010) > o Digest::MD5....................ok (v2.38) > o Crypt::PasswdMD5...............ok (v1.3) > o LWP::UserAgent.................ok (v5.826) > o IO::Scalar.....................ok (v2.110) > o IO::Wrap.......................ok (v2.110) > o MIME::Base64...................ok (v3.07) > o Mail::Internet.................ok (v2.04) > o MIME::Tools....................ok (v5.427) > o Net::DNS.......................ok (v0.65) > o Net::POP3......................ok (v2.29) > o Net::POP3::SSLWrapper.......not installed! (not required / for SSL > connections) > o Net::IMAP::Simple..............not installed! (not required / for IMAP > connections) > o Net::IMAP::Simple::SSL......not installed! (not required / for SSL > connections) > o Net::SMTP......................ok (v2.31) > o Authen::SASL................ok (v2.12) > o Net::LDAP......................not installed! (not required / for > directory authentication) > o GD.............................ok (v2.41) > o GD::Text....................ok (v0.86) > o GD::Graph...................ok (v1.44_01) > o GD::Graph::lines............ok (v1.17) > o GD::Text::Align.............ok (v1.18) > o PDF::API2......................ok (v0.73) > o Compress::Zlib..............ok (v2.015) > o XML::Parser....................ok (v2.36) > " > this is the first time i'm getting this with OTRS, and i'm struggling since > 2days to solve it. > > appreacitaced your help in advance. > > > -- > Jerais A. Al-Jeraisy, RHCE > Sr. Systems Specialist > email: r...@jerais.com > website: http://www.jerais.com > > "Knowledge is power, and power corrupts. Study hard, Be evil!" --unknown > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
