Sysconfig::Ticket::Frontend::Agent::Ticket::ViewClose::Service=Yes Best regards, Jim ITIL Process Manager NCDOR 919-715-4932 james.b...@dornc.com
>>> "Cynthia Kwan" <ck...@vet.upenn.edu> 6/22/2009 3:26 PM >>> Dear all, I would like to add the services field and the sub-categories of the services field to the close tab. Does anyone know where/how to do this? Thanks in advance for your advice. Cindy Kwan IT Group UPenn ----------------------------------------------------------------------------- E-Mail correspondence to and from this sender may be subject to the North Carolina Public Records Law, and may be disclosed to third parties. ------------------------------------------------------------------------------ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/