I am getting an error because internet explorer times out saying ‘Internet Explorer cannot display the webpage.
The account shows up in Users, I can reset the password under ‘Lost Password?’, and I am still receiving e-mail notifications. There is nothing in the Apache log file and there is no OTRS log file. (this may be another issue) I am NOT using authentication against LDAP or AD at this time. We are new to OTRS – been running for 4 weeks now. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel Beijen Sent: Thursday, July 09, 2009 9:50 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Login Account cannot be accessed Hi Brad, What kind of timeout error do you get? Is there something in the Apache error log or the OTRS error log? Are you using authentication against LDAP or AD? Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Jul 9, 2009 at 16:54, Brad Gayler <bgay...@tdpcorp.com> wrote: I cannot get my agent account to login. Am using OTRS 2.3.4 with MySQL on windows 2003 server All others are able to logon, but I get a timeout error when I try. Is there something locking it up? Can anyone help with this? bgay...@tdpcorp.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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