Hello Everyone,

Hi All,

 

I was wondering if there is a way to export the status and queue of ticket
by its number.

Indeed we have a workflow which make us move ticket through different
queues.

 

For instance, I'd like to write a script to track where is my ticket #xxxx
anytime (which queue) and make a display my workflow status.

Has anyone done that ? Any idea?

 

Thank you for your help,

 

Laura 

 

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