Martin, Genius.
Thanks very much. Am I ever happy! (note: I did this: sudo su - then su otrs then perl /opt/otrs/bin/otrs.RebuildConfig.pl & tested & perfect) Thanks so much. Again thanks. Jason -----Original Message----- From: Martin Edenhofer [mailto:m...@otrs.com] Sent: Wed 7/22/2009 4:10 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] perl errors after upgrade to 2.4.1-01 (need name) Hi Jason, it looks like you did not use scripts/DBUpdate-to-2.4*.sql and scripts/ DBUpdate-to-2.4.pl or did you? I guess you did it on a beta package before? That's fine. It looks like your new config files got not initialisiert. Is it working now after executing "bin/otrs.RebuildConfig.pl" (as OTRS user) or clicking on "SysConfig" in Admin-Area? Is it working now? Feedback would be fine! Greetings, -Martin On Jul 23, 2009, at 00:52 , <supp...@sjobeck.com> wrote: > Hey, hi, All, > > Great great stuff. We love it thanks so much. > > I just upgraded today to the latest stable release (just released > yesterday) on a machine that was very well & I seem to have broken it. > > I did a very simple "rpm -Uvvh /tmp/otrs-2.4.1-01.noarch.rpm" > command. I reloaded httpd. I started OTRS service. I even reloaded > mysql for good measure (eventhough doesn't matter in anyway). And > now I getting the site ok. I am logging in OK. But the dashboard > will not come up. Let me be a little more specific, the dashboard is > there, it does show the top 1/5 of the page, but no panels inside > the dashboard show up. It appears I can use my tickets in the > system. So, this might mean that only my dashboard is broken for the > time being. I was about to totally uninstall it & reinstall it but > wanted to see if others had suggestions before doing that. Any > suggestions please my good people of OTRS Land. > > Thank you very much. > > Jason Sjöbeck > > > > > > > ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:06 > 2009 > > Message: Need Name! > > Traceback (17950): > Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352 > Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 > Module: > ModPerl > ::ROOT > ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > (unknown version) Line: 48 > Module: (eval) (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 > Module: ModPerl::Registry::handler (v1.99) Line: 31 > > ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:07 > 2009 > > Message: Need Name! > > Traceback (17950): > Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352 > Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 > Module: > ModPerl > ::ROOT > ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > (unknown version) Line: 48 > Module: (eval) (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 > Module: ModPerl::Registry::handler (v1.99) Line: 31 > > ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:07 > 2009 > > Message: Need Name! > > Traceback (17950): > Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352 > Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 > Module: > ModPerl > ::ROOT > ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > (unknown version) Line: 48 > Module: (eval) (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 > Module: ModPerl::Registry::handler (v1.99) Line: 31 >
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