Hi again, For anyone experiencing the same issue I think I've found the root cause.
If you do a select * from notifications you can see the respective notifications and also their language type. For my OTRS install I only have en and de, and OTRS is trying to find en_gb. Therefore tonight I'm going to attempt to install phpmyadmin and modify the table accordingly, replacing en with en_gb and report back with my findings. Regards, David On Mon, Jul 27, 2009 at 7:45 PM, David Holder <david.hol...@gmail.com>wrote: > Have an Idea the following has something to do with this: > > [Mon Jul 27 00:00:03 > 2009][Notice][Kernel::System::Notification::NotificationGet] Can't find > notification for Agent::NewTicket and en_GB, try it again with en! > > Anyone got any ideas on this? > > Regards > > David > > Wayne Fallows wrote: > > Hi David, > > IN the Admin window under Queues and Responses, you can change the auto > responses and need to activate the auto responses per queue. We have the > (Default reply) first response on our incoming queue, this will give the > user a ticket number as soon as the email is porcessed. > > Thanks > Wayne > > ------------------------------ > *From:* David Holder <david.hol...@gmail.com> <david.hol...@gmail.com> > *To:* otrs@otrs.org > *Sent:* Monday, 27 July, 2009 4:03:28 AM > *Subject:* [otrs] Auto Notification > > Hi Everyone, > > I have a question/issue with auto notifications in OTRS, this is the first > time I've installed it. > > I've currently set OTRS up so I can receive e-mails to the OTRS system (I > get notifiied of the ticket being in the queue). However, the person who > sent the e-mail doesn't get notified about it, dispite it being set up. > > Does anyone have any ideas? > > Thanks > > David > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > ------------------------------ > Access Yahoo!7 Mail on your mobile. Anytime. Anywhere. Show me > how<http://au.rd.yahoo.com/mail/mobile/tagline/*http://au.mobile.yahoo.com/mail>. > > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information > NOW!http://www.otrs.com/en/support/enterprise-subscription/ > > >
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