i dont tried this yet but the problem is not if a third step can fix the first login. the problem is that the default setup in a clean installation is not working as usual. Alan McKay has make the same post with the same problem with the subject "OTRS 2.4.2 first login"
I've upgrade yesterday the otrs version to the last version 2.4.2 and there are not any problem. but with a clean installation with the installer.pl is not working as must be. Aquiles Cohen.- Homepage : http://aqcohen.blogspot.com On Fri, Jul 31, 2009 at 6:01 AM, Michiel Beijen <mich...@beefreeit.nl>wrote: > SO strange, I can not reproduce this on Win2003 or Vista. Did you try > restarting the services? > > What happens if you'd create a user manually? > > C:\winOTRS\OTRS\bin>..\..\StrawberryPerl\perl\bin\perl.exe otrs.addUser -f > first -l last -p secret -g admin -e > michiel+ad...@beefreeit.nl<michiel%2bad...@beefreeit.nl>temp > User added. user id is 2 > Found Group.. GID is 2 > User added to group > > This would add a user with username *temp* and password *secret*. After > execution of this command you should be able to log in with these > credentials. > > HTH... > -- > Michiel Beijen > Software Consultant > +31 6 - 457 42 418 > Bee Free IT + http://beefreeit.nl > > > On Thu, Jul 30, 2009 at 16:34, Aquiles Cohen <aqco...@gmail.com> wrote: > >> i finished the web installer process. i tried this a twice and the problem >> is the same... >> >> i'm running windows 7rc (as otrs test machine) and the services are >> running. the only problem is the username and password on default setup. >> it's seem a bug. >> >> Aquiles Cohen.- >> >> Homepage : http://aqcohen.blogspot.com >> >> >> On Thu, Jul 30, 2009 at 9:31 AM, Michiel Beijen >> <mich...@beefreeit.nl>wrote: >> >>> But did you finish the web based installer? Or are you trying to run the >>> web based installer? >>> -- >>> Michiel Beijen >>> Software Consultant >>> +31 6 - 457 42 418 >>> Bee Free IT + http://beefreeit.nl >>> >>> >>> On Thu, Jul 30, 2009 at 16:16, Aquiles Cohen <aqco...@gmail.com>wrote: >>> >>>> :) thanks michiel that was my first try. but the problem is that is a >>>> clean installation and that username and password is not working. like the >>>> documentation says. >>>> >>>> >>>> >>>> Aquiles Cohen.- >>>> >>>> Homepage : http://aqcohen.blogspot.com >>>> >>>> >>>> On Thu, Jul 30, 2009 at 9:10 AM, Michiel Beijen <mich...@beefreeit.nl >>>> > wrote: >>>> >>>>> try >>>>> *r...@localhost* and password *root* >>>>> -- >>>>> Michiel Beijen >>>>> Software Consultant >>>>> +31 6 - 457 42 418 >>>>> Bee Free IT + http://beefreeit.nl >>>>> >>>>> >>>>> On Thu, Jul 30, 2009 at 16:00, Aquiles Cohen <aqco...@gmail.com>wrote: >>>>> >>>>>> Hi, i'd tried two clean installation using otrs 2.4.2 for windows >>>>>> and it seems has a problem with the default setup. >>>>>> >>>>>> o...@localhost and password otrs is not working. >>>>>> >>>>>> Aquiles Cohen.- >>>>>> >>>>>> Homepage : http://aqcohen.blogspot.com >>>>>> >>>>>> --------------------------------------------------------------------- >>>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>>> >>>>>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>>>>> http://www.otrs.com/en/support/enterprise-subscription/ >>>>>> >>>>> >>>>> >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> >>>>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>>>> http://www.otrs.com/en/support/enterprise-subscription/ >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>>> http://www.otrs.com/en/support/enterprise-subscription/ >>>> >>> >>> >> >
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