Hi Mik,
On Aug 13, 2009, at 18:55 , Mikola Rose wrote:
That's what I thought, looks great! Now if I could get it to do
that on
my install.
I am doing testing on an installation that was updated from 2.3 if
that
makes any difference.
Any ideas on how I can trouble shoot this?
Not really. ;)
If you have both, live and test installation on one machine, you need
to take care to set the correct "/otrs-web/" directory (alias).
Because if you running OTRS 2.3 and OTRS 2.4 on one machine "/otrs-
web/" could point to your OTRS 2.3 installation. This means AJAX and
rich text editor of OTRS 2.4 will not work. Just my 2 cents.. ;)
Normally rich text should work out of the box.
-Martin
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