Ok, found it in otrs_itsm_book.pdf. BTW all images on site are really broke ?
On Fri, Aug 21, 2009 at 12:36 PM, Marco Vannini <marco.vann...@gmail.com>wrote: > Is it a my problem or all the images in otrs.org are broken ? I was trying > to find the figure of ITIL workflow that I believe to have see there. > Ciao, > > MV >
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