Sure, and PIDCreate is as follow. So seems that is not a file but a record
in the db, but he has just checked in it.
sub PIDCreate {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{Name} ) {
$Self->{LogObject}->Log( Priority => 'error', Message => 'Need Name'
);
return;
}
# check if already exists
my %ProcessID = $Self->PIDGet(%Param);
if ( %ProcessID && !$Param{Force} ) {
if ( $ProcessID{Created} > ( time() - 3600 ) ) { # 60 * 60
$Self->{LogObject}->Log(
Priority => 'notice',
Message => "Can't create PID $ProcessID{Name}, because it's
already running "
. "($ProcessID{Host}/$ProcessID{PID})!",
);
return;
}
$Self->{LogObject}->Log(
Priority => 'notice',
Message => "Removed PID
($ProcessID{Name}/$ProcessID{Host}/$ProcessID{PID}, "
. "because 1 hour old!",
);
}
# delete if extists
$Self->PIDDelete(%Param);
# sql
my $Time = time();
return $Self->{DBObject}->Do(
SQL => 'INSERT INTO process_id'
. ' (process_name, process_id, process_host, process_create)'
. ' VALUES (?, ?, ?, ?)',
Bind => [ \$Param{Name}, \$Self->{PID}, \$Self->{Host}, \$Time ],
);
}
On Thu, Sep 17, 2009 at 11:52 AM, Rory <rcler...@gmail.com> wrote:
> The PostMasterMailbox.pl script contains the following code;
>
> # create pid lock
> if ( !$Opts{f} && !$CommonObject{PIDObject}->PIDCreate( Name =>
> 'PostMasterMailbox' ) ) {
> print "NOTICE: PostMasterMailbox.pl is already running (use '-f 1'
> if you want to start it ";
> print "forced)!\n";
> exit 1;
> }
>
> There may be a file that has the PID of the PostMasterMailbox process
> in it which you will need to remove.
> Unfortunatley I don't know where this might be. i would assume
> somewhere in the OTRS directory structure. Look out for files like
> PostMasterMailbox, pid and lock.
>
> Rory
>
> Support my 365 Challenge in aid of the Irish Cancer Society
>
> www.365challenge.ie
>
>
>
> 2009/9/17 Marco Vannini <marco.vann...@gmail.com>:
> > As posted in other thread for the same problem did you also read the log
> > file generated by adding -d 2 switch ?
> >
> > On Thu, Sep 17, 2009 at 3:47 AM, hpsbigcat <hpsbig...@gmail.com> wrote:
> >>
> >> Hi,
> >>
> >> I did not found any record relatd to postmaster.
> >>
> >> 2009/9/16 Marco Vannini <marco.vann...@gmail.com>
> >>>
> >>> did you tried to fetch record in process_id on your otrs's mysql box ?
> if
> >>> there is a record related to postmaster try to remove it
> >>> On Wed, Sep 16, 2009 at 8:57 AM, hpsbigcat <hpsbig...@gmail.com>
> wrote:
> >>>>
> >>>> Hi Rory,
> >>>>
> >>>> The host was running more than 3 weeks, but the problem is still
> >>>> exist after reboot it. I just found "PostMasterMailbox.pl -f 1" no
> other
> >>>> processs. If any way would check this?
> >>>>
> >>>> 2009/9/15 Rory <rcler...@gmail.com>
> >>>>>
> >>>>> It sounds like the process hung when it was running.
> >>>>> Check your running processes and see if it is there and how long it
> >>>>> has been running.
> >>>>>
> >>>>> Rory
> >>>>>
> >>>>> Support my 365 Challenge in aid of the Irish Cancer Society
> >>>>>
> >>>>> www.365challenge.ie
> >>>>>
> >>>>>
> >>>>>
> >>>>> 2009/9/15 hpsbigcat <hpsbig...@gmail.com>:
> >>>>> > Hi All,
> >>>>> >
> >>>>> > I‘m using OTRS 2.4.4 on Centos5.2. I'v setup
> PostMasterMailbox.pl
> >>>>> > to
> >>>>> > fetch mail every 1 minute and works fine before today. But now,
> the
> >>>>> > system
> >>>>> > did not fetch the mail until I run "PostMasterMailbox.pl -f 1" to
> >>>>> > force
> >>>>> > recive them. And I found some logs as :
> >>>>> > [Notice][Kernel::System::PID::PIDCreate] Can't create PID
> >>>>> > PostMasterMailbox, because it's already running
> >>>>> > (sample.company.com/21426)!
> >>>>> >
> >>>>> > Have someone to help me
> >>>>> > --
> >>>>> > Hpstiger
> >>>>> >
> >>>>> >
> ---------------------------------------------------------------------
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> >>>>> > Archive: http://lists.otrs.org/pipermail/otrs
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> >>>>
> >>>>
> >>>>
> >>>> --
> >>>> Hpstiger
> >>>>
> >>>>
> >>>>
> >>>> ---------------------------------------------------------------------
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> >>>> Archive: http://lists.otrs.org/pipermail/otrs
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> >>>
> >>
> >>
> >>
> >> --
> >> Hpsbigcat
> >>
> >> ---------------------------------------------------------------------
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> >
> >
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