Hi! Use ACL, you can disable note, and other functions.
Some examples: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=68 Üdv.: Zola --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
