Hi, I finally found how to work with Auth 2K3 windows AD (LDAP)
I just add number a the last AuthModule,Host,BaseDn etc. and he work ! 3 days for find this :( DONT WORK : ------------------------------------------------------------------- #Enable LDAP authentication for Customers / Users $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = 'XX.XX.XX.XX'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=Local,dc=com'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName'; #The following is valid but would only be necessary if the #anonymous user do NOT have permission to read from the LDAP tree $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=Administrateur,Ou=Administrateurs,dc=Local,dc=com'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'PASSWORD'; # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP) $Self->{'AuthModule::LDAP::Params'} = { port => 389, timeout => 120, async => 0, version => 3, }; ------------------------------------------------------------------- WORK : #Enable LDAP authentication for Customers / Users $Self->{'Customer::AuthModule2'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host2'} = 'XX.XX.XX.XX'; $Self->{'Customer::AuthModule::LDAP::BaseDN2'} = 'dc=Local,dc=com'; $Self->{'Customer::AuthModule::LDAP::UID2'} = 'sAMAccountName'; #The following is valid but would only be necessary if the #anonymous user do NOT have permission to read from the LDAP tree $Self->{'Customer::AuthModule::LDAP::SearchUserDN2'} = 'cn=Administrateur,Ou=Administrateurs,dc=Local,dc=com'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw2'} = 'PASSWORD'; # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP) $Self->{'AuthModule::LDAP::Params2'} = { port => 389, timeout => 120, async => 0, version => 3, }; Best regards, Vincent ________________________________________ De : otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] De la part de Shawn Beasley Envoyé : vendredi 2 octobre 2009 19:46 À : User questions and discussions about OTRS. Objet : Re: [otrs] otrs LDAP AD Hi, OTRS using ADS for user data look-up and authentication. The principal is the same, just the parts - which you already have - of the Defaults.pm are different. On Oct 2, 2009, at 4:22 PM, COLAS Vincent wrote: Hi, I have some trouble with my LDAP config for auth otrs Customers with windows AD. My Config.pm #---------------------------------------- #Enable LDAP authentication for Customers / Users $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = 'X.X.X.X'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=serveur,dc=local'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName'; #The following is valid but would only be necessary if the #anonymous user do NOT have permission to read from the LDAP tree $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=Administrateur,Ou=Administrateurs,dc=serveur,dc=local'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'PASSWORD'; #CustomerUser #(customer user database backend and settings) $Self->{CustomerUser} = { Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => 'X.X.X.X', BaseDN => 'DC=serveur,DC=local', SSCOPE => 'sub', UserDN =>'cn=Administrateur,Ou=Administrateurs,dc=serveur,dc=local', UserPw => 'PASSWORD', }, # customer unique id CustomerKey => 'sAMAccountName', # customer # CustomerID => 'mail', CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'], CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'], CustomerUserSearchPrefix => '', CustomerUserSearchSuffix => '*', CustomerUserSearchListLimit => 250, CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'sn'], Map => [ # note: Login, Email and CustomerID needed! # var, frontend, storage, shown, required, storage-type #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], #[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], #[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], ], }; #---------------------------------------- I have no error and in my otrs admin page, i see all Customer users when i search *. But i can't connect Client in customer page : User unknown or wrong password :( Anybody can help me? Best Regards, PS : Sorry for my English ! Vincent <Vincent COLAS (vco...@cnam-poitou-charentes.fr).vcf>-------------------------------------- ------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ -- Shawn Beasley Senior Software Engineer ((otrs))::OTRS Inc.,19925 Stevens Creek Blvd.,Cupertino,CA 95014-2358 Fon: +1 (408) 725 7501 :: Fax: +1 (408) 725 8885 http://www.otrs.com/ :: Communication with success! NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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