Hello Ken,

the background indicates priority of a ticket. Pink = high and red = verry high. Priority indications you can define yourself in the admin panel.

Regards,

Mayk


Anderson, Ken wrote:

What does the pink background on various tickets indicate?

Thanks,

-Ken

*Ken Anderson*

*Senior Systems Consultant*

*OA Solutions*

*Victoria*Vancouver*Edmonton*

*tel. (250) 385-4333 x219*

*fax. (250) 483-3380*

*ken.ander...@oasolutions.ca* <mailto:ken.ander...@oasolutions.ca>

*www.oasolutions.ca* <http://www.oasolutions.ca/>

*/Please note that effective October 1, 2009 OA Solutions' Victoria Office has moved. Our new address is:/*

*/200 - 702 Fort Street/*

*/Victoria, BC  V8W 1H2/*

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