Some more Details:
Without having applied any Changes if you create to User via the Admin
Interface it's been written correctly to the Database (<otrsdb>.users)
and the new User is able to login.
Where to apply the fix in order to get the usual behaviour - when i user
try's to login there's been written a new entity to <otrsdb>.users
automatically ?
As mentioned earlier, no Changes have been made to UserSyncLDAPMap, the
behaviour worked like a charm before upgrading.
cheers,
ffe
Franz Esberger schrieb:
> Hi,
>
> On 2.4.3 the very same problem, new users are not being added to the
> <otrsdb>.users Table.
>
> Setup (and LDAP Sync) has worked like a charm before upgrading!
>
> I am not yet sure where to start fixing this, actually i think its a
> "bug" in Kernel/System/User/Preferences/DB.pm caused by the "new" bind
> Notations when handling dbobject ORM.
>
> before upgrading Kernel/System/User/Preferences/DB.pm (around #80):
>
> # insert new data
> if (!$Self->{DBObject}->Do(
> SQL => "INSERT INTO $Self->{PreferencesTable}
> ($Self->{PreferencesTableUserID}, ".
> " $Self->{PreferencesTableKey}, $Self->{PreferencesTableValue}) " .
> " VALUES ($Param{UserID}, '$Param{Key}', '$Param{Value}')",
> )) {
> $Self->{LogObject}->Log(
> Priority => 'error',
> Message => "Can't insert new $Self->{PreferencesTable}!",
> );
> return;
> }
>
> after upgrading Kernel/System/User/Preferences/DB.pm (around #80)
>
> # insert new data
> return $Self->{DBObject}->Do(
> SQL => "INSERT INTO $Self->{PreferencesTable}
> ($Self->{PreferencesTableUserID}, "
> . " $Self->{PreferencesTableKey}, $Self->{PreferencesTableValue}) "
> . " VALUES (?, ?, ?)",
> Bind => [ \$Param{UserID}, \$Param{Key}, \$Param{Value} ],
> );
>
>
> is that the correct place to start, and if so, should we replace all
> "Bind"s throughout the system or is there a (perl)package missing ?
>
> cheers,
> ffe
>
> Jefferson Davis schrieb:
>
>> Once logged in as admin user I can query the ldap tree without difficulty.
>>
>> But customer users cannot login????
>>
>> What am I missing?
>>
>> User record not being created at first login? If so how do I correct this?
>>
>>
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
