Hi Sarper, your settings are all in Kernel/Config.pm (file-based configuration) and Kernel/Config/Files/ZZZAuto.pm (contains all changes you made in the sysconfig interface). These should not be overwritten by the new files, because they are not part of the new files.
Regards, Martin Am Dienstag, 20. Oktober 2009 11:00:16 schrieb Sarper SARIDAL: > This is much better, but i have only one concern. > > I'll backup the otrs but i have modified some settings (as natural) like > ldap sendmail etc. those configurations will gone if i overwrite the files. > Which folder should i restore back in order to keep my changes or is there > a way of getting the changed configuration list in otrs so i can restore > back them? > > Thanks > > Sarper > > On Tue, Oct 20, 2009 at 11:42 AM, Alexander Halle <ahalle- o...@radprax.de>wrote: > > Sarper SARIDAL wrote : > >> How do we upgrade from otrs 2.4.4 to 2.4.5 ? > > > > Hello, > > > > the updates within 2.4.x are just file patches, so you just have to > > replace the files. To play it safe stop and backup OTRS before. > > > > Regards > > > > Alexander > > > > -- > > radprax Gesellschaft fuer medizinische Versorgungszentren mbH, > > Bergstr. 7 - 9, 42105 Wuppertal, > > Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 > > Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. > > Renate Tewaag > > Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 > > Web: http://www.radprax.de > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > -- Martin Gruner Customer Development OTRS AG Europaring 4 94315 Straubing Deutschland T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg Amtsgericht: Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer Treffen Sie ((otrs)) auf dem IIR Service Desk Forum in Mainz und erfahren Sie vom 24.-25. November 2009 mehr über OTRS an Stand 12! --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
