Hhmmm ... Can I reply to multiple tickets with 1 email that will sent out to multiple "customers" ? I thought that the "bulk action" is for me .... But now I see it doesn't ...
Thanks > Hi All! > The following error message is in the system log: > error OTRS-CGI-10 Another Link already exists within the same type > group! > What does it mean? > Maybe (!, because the agent notify me later) an agent want to answer > to multiple tickets with the bulk action, and she says that no email > was sent out. > We have groups and subgroups ... Maybe is this the problem? > Thanks > Krisz > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ -- Best regards, Kovacs mailto:kovacs.kriszt...@generalmedia.hu --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
