Hi Dears,
I do not figure out something related to e-mail notification of OTRS. I
want to receive mail when customers send a new ticket. But I don't know
how can I do this :(. I've added some email addresses to corresponding
queue using Email addresses on admin area. Is that right operation? If
so what should I do next?
Even though I've read admin documentation for many time, I do not
understand enough :(.
I did not receive any mail from OTRS.
Can anyone help me?
--
Altangerel Ganbold
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