It is possibile that is passed as command line argument a different value ?
ps auxwww | grep mysql ?

2009/10/27 Adrián Fernández Leiro <ale...@inveravante.com>

>  Yes,  “rcmysql restart”.
>
>
>
> It says Check "max_allowed_packet" setting. "max_allowed_packet" should be
> higher then 7 MB (it's 0 MB).
>
>
>
> # The MySQL server
>
> [mysqld]
>
> port            = 3306
>
> socket          = /var/lib/mysql/mysql.sock
>
> skip-locking
>
> key_buffer = 16M
>
> max_allowed_packet = 16M
>
> table_cache = 64
>
> sort_buffer_size = 512K
>
> net_buffer_length = 8K
>
> read_buffer_size = 256K
>
> read_rnd_buffer_size = 512K
>
> myisam_sort_buffer_size = 8M
>
> long_query_time=1
>
> log-slow-queries=/var/log/mysql/mysql-slow.log
>
>
>
> *De:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *En nombre de 
> *David
> Holder
> *Enviado el:* martes, 27 de octubre de 2009 11:07
> *Para:* User questions and discussions about OTRS.
> *Asunto:* Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes,
> SQL: 'INSERT INTO web_uploa
>
>
>
> Hi,
>
> Did you restart your mysql service after that modification?
>
> What does OTRS state when you go into the support assessment page?
>
> Regards,
>
> David
>
> 2009/10/27 Adrián Fernández Leiro <ale...@inveravante.com>
>
> Hi everybody:
>
>
>
> I have OTRS 2.4.5 on a SuSE.
>
> The error message pops out when trying to install the FAQ module.
>
> I’ve set max_allowed_packet = 32M on /etc/my.cnf
>
> It’s still pulling the same error.
>
> Any ideas?
>
>
>
> *Adrián Fernández Leiro*
>
> *Departamento de Sistemas*
>
> *INVERAVANTE*
>
> *Avda. Linares Rivas 1, Bajo*
>
> *15005 LA CORUÑA-ESPAÑA*
>
> *Tel. 981 25 74 81 / 981 12 62 29*
>
> *Fax. 981 25 18 86*
>
>
>
>
>
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> firmas de virus 4546 (20091027) __________
>
>
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> ESET NOD32 Antivirus ha comprobado este mensaje.
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>
>
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