Hi All examples [1] of TicketACL use constant Properties and Possible's. I'd like to calculate possible SLA's dynamically using CustomerUserID and ServiceID like in module $OTRS/Kernel/System/Ticket/Acl/CloseParentAfterClosedChilds.pm I didn't find any manual on doc.otrs.org on how to develop and use such modules.
Please, point me a right way. [1] http://doc.otrs.org/2.4/en/html/c2172.html -- Mikhail Lukin <mihail.lu...@googlemail.com> --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
