Nils,
I have checked all the file level permissions and have set the following on
the files listed below:
-rw-rw--r wwwrun:www
I get the same result and error message. I tried moving the test files
into production in case there was a problem with our dev environment and I
get the same error in production.
Are there other permissions, possibly within otrs, that I need to check?
Thanks again,
Pat
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|Nils Leideck - ITSM <nils.leid...@leidex.net>
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| To: |
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|"User questions and discussions about OTRS." <otrs@otrs.org>
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| Date: |
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|12/02/2009 04:25 PM
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| Subject: |
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|Re: [otrs] HelloWorld setup question
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| Sent by: |
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|otrs-boun...@otrs.org
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Hi,
On 02.12.2009, at 20:29, patrick.dil...@aleris.com wrote:
I would be delighted. Can you receive attachments or do you need the
text
of the file in my response message?
I cannot find any failure. When I use your files it is working as expected:
./Kernel/Config/Files/HelloWorld.xml
./Kernel/System/HelloWorld.pm
./Kernel/Modules/AgentHelloWorld.pm
./Kernel/Output/HTML/Standard/AgentHelloWorld.dtl
All I changed is HelloWorld.xml as the SubGroup should be called
Frontend::Agent::ModuleRegistration - bus that is just cosmetic ....
Maybe you have to double check your permissions ?
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.leid...@leidex.net
https://webint.cryptonode.de / a Fractal project
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