Hello Alxendar Thanks a lot again for the reference in admin manual. I added the lines in defaults.pm file and was able to see the fields I have added and deleted all unnecessary fields. My Customer database has only all the fields which I require
Thanks again Rupa On Fri, Dec 11, 2009 at 12:30 PM, Alexander Halle <ahalle-o...@radprax.de>wrote: > Otrs User wrote : > [...] > > I installed the client and found the table (customer_user) >> I inserted a column of my choice thru sql client. >> But in OTRS under customer database I could not see that cloumn , do I >> need to any other changes to show on frontend. >> > [...] > > Hello Rupa, > > to use additional columns you also need to tell OTRS about them. I'm sorry, > this exceeds my knowledge, but as a start try chapter 11.2.1 of the admin > manual. > > > Regards > > Alexander > > -- > radprax Gesellschaft fuer medizinische Versorgungszentren mbH, > Bergstr. 7 - 9, 42105 Wuppertal, > Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 > Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. > Renate Tewaag > Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 > Web: http://www.radprax.de > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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