Hi Rosanna,

Check this link and see how you get on:

http://www.vladville.com/2007/04/office-2007-mime-types-for-apache.html

Regards,

David

On Wed, Dec 16, 2009 at 11:56 AM, David Holder <david.hol...@gmail.com>wrote:

> Hi,
>
> The new office 2007 format differs a lot from previous versions (open XML I
> think?)
>
> Either way I had this problem with a website I was hosting off apache, so
> this issue isn't specific to OTRS (afaik), but with apache itself.
>
> Regards,
>
> David
>
> On Wed, Dec 16, 2009 at 11:33 AM, Marretta, Rosanna <
> rosanna.marre...@yrclogistics.com> wrote:
>
>>  Can somebody tell me why office 2007 documents, i.e. word and excel open
>> as zip files when attached to an OTRS call.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Rosanna Marretta
>>
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