Is this running on a Linux server? If it is it would be good to see if there is anything in the system messages log at the same time (this is in /var/log/messages if you're not familliar). If it is a windows server check the event viewer for other errors. Is the server only being used to host OTRS or are you using it for other services too?
Rory -- Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/12/17 Ilya Kornev <feldpo...@mail.ru>: > Hello. > > I noticed that Apache sometimes causes errors on the OTRS server (there > appears a Windows standard message > 'Application has crashed'), however, the Apache service keeps running and > OTRS keeps working without any > visible problems. > > In the Apache error log I found these lines created just about the time when > the error appears: > > [Thu Dec 17 16:42:18 2009] [notice] Apache/2.2.10 (Win32) mod_perl/2.0.4-dev > Perl/v5.10.0 configured -- > resuming normal operations > [Thu Dec 17 16:42:18 2009] [notice] Server built: Oct 10 2008 12:39:04 > [Thu Dec 17 16:42:18 2009] [notice] Parent: Created child process 3148 > [Thu Dec 17 16:42:33 2009] [notice] Child 3148: Child process is running > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Acquired the start mutex. > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting 64 worker threads. > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting thread to listen on > port 8080. > [Thu Dec 17 16:42:51 2009] [notice] Parent: child process exited with status > 3221225477 -- Restarting. > > Can somebody explain what is happening to Apache and how it could be fixed? > > Cheers, > Ilya > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
