Hi Philippe,

to define sub-queues just use "QueueLevel1::QueueLevel2" and it will work! ;)

In your case "normal queue::level 2".

 -Martin

On 30.12.2009, at 11:01, Martignier, Philippe wrote:

> Hi there,
>  
> Everything is in the subject … should you need to do filter that redirect 
> tickets to certain queue is only possible with a queue of level 1 (meaning a 
> “normal queue”). If you try to use a sub-queue (level 2 for example), it does 
> not work.
>  
> Annoying bug …
>  
> Thanks
>  
> Philippe Martignier
> Communications Division
> Customer Service Section
> Email : philippe.martign...@wipo.int
> Phone : 00 41 022 338 72 36
> Building : GB II
> Office : 0,3
>  
> 
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