Hi Jose, With a search or enabling the statusview button (sysconfig-> Ticket -> Frontend::Agent::ModuleRegistration->Frontend::Module###AgentTicketStatusView:)
On Thu, Jan 7, 2010 at 11:26 PM, Jose Luis Spahr <joseluis.sp...@on24.com>wrote: > Hi there, > > > > Is there any way to see ALL tickets (locked and unlocked tickets), in the > system? > > I am an OTRS admin. > > > > Thank you all in advance. > > > > Thanks! > > Jose Luis Spahr > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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