Hi ok its fixed now actualy in Ticket ->Core::Ticket there is a option Ticket::Responsible: to enable this feauture.
Regards Sourabh On Wed, Jan 13, 2010 at 3:28 PM, Sourabh Sarwate <sourabh2...@gmail.com>wrote: > Hi > > its enabled but still I am not able to see the responsible option in ticket > window. > > Regards > Sourabh Sarwate > > > On Wed, Jan 13, 2010 at 2:29 PM, Marco Vannini <marco.vann...@gmail.com>wrote: > >> HI, >> >> >> Ticket -> Frontend::Agent::Ticket::MenuModule >> >> Ticket::Frontend::MenuModule###410-Responsible: >> Module to show responsible link in menu. >> >> let me know. >> >> MV >> >> On Wed, Jan 13, 2010 at 9:03 AM, Sourabh Sarwate >> <sourabh2...@gmail.com>wrote: >> >>> Hi >>> >>> I am not able to see the Responsible option in Ticket window although >>> ITSM is installed on OTRS system.What configuration changes I need to do to >>> enable this feature. >>> >>> -- >>> Regards, >>> Sourabh Sarwate >>> Mobile No : +91-9948894587 >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > >
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