well.....it's true, I didn't notice it. I will investigate this option. Thx!!!
On Viernes 15 Enero 2010 14:07:56 Obee, Daniel escribió: > Isn't that what the 'locked tickets' are? > > Greets, > Daniel > > -----Ursprüngliche Nachricht----- > Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von > magicboiz Gesendet: Freitag, 15. Januar 2010 13:34 > An: otrs@otrs.org > Betreff: [otrs] Custom Queue Ticket View > > Hi there > > I would like to have a queue custom view that lists only the tickets owned > by the agent logged in. In thi way, an agent can hace a quick access to > his own tickets without using the search option......Like "My Queues" > view, but filtered with the agent tickets. > > Is possible to configure OTRS to do it? Do I need to implement o code some > new procedures/modules? > > Best regards!! > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
