hi,
in otrs 2.4.6 (running on linux), i am unable to get genericagent batch
jobs execute when setting them to search on:
* subject: You have a new Voicemail
i have tried the above text without double quotes, with them and even
with single quotes but each time it results in 0 matching mails while
they do exist in the new, open status in the queue i am specifying
* from (email): some...@abc.xyz.com
the above email id also doesn't seem to be executing.
btw, i am using the gui to configure them and executing a lot of
genericagents every 30 mins. as we receive several thousand emails daily.
can someone please assist?
regards,
saurabh pande.
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