Personally, Nick, I'd create my own signup script rather than rely on the one provided. It gives you better control, such as the control you would like.
Alternately you could consider editing the template to insert a CAPTCHA section which could help reduce the number of phoney signups. If you were going to do this there's no reason you wouldn't be able to also add in domain validation. James. -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Nick Bright Sent: Tuesday, 9 February 2010 5:50 AM To: User questions and discussions about OTRS. Subject: [otrs] Customer Signup Spam Greetings, Our customer-side interface (customer.pl) is getting sign-up spam, causing generation of useless users cluttering the database as well as generating bounce tickets into OTRS (as they are using invalid email addresses). Is there some way to control domains allowed to sign up, or some other anti-registration spam control? We can't be the first people to have this problem, given how bad the spam-bot problems are on the Internet these days! Thank you, -- --- - Nick Bright Network Administrator Valnet Telecommunications, LLC Tel 888-332-1616 x 315 Fax 620-332-1201 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
