Hi,

On 10.02.2010, at 12:53, Martin Wong wrote:

> Hi all, I'm getting this error for some reason.
> Does anyone know what's happening?
> 
> Begin forwarded message:
> 
>> 差出人: r...@xxxxxx (Cron Daemon)
>> 日時: 2010年2月10日 22:50:02:GMT+11:00
>> 宛先: r...@xxxxxx
>> 件名: Cron <o...@lfvscp10126> $HOME/bin/PostMasterMailbox.pl >> /dev/null
>> 
>> Error in tempfile() using ./XXXXXXXXXX: Could not create temp file 
>> ./VEcCv5EgfD: Permission denied at /opt/otrs/Kernel/cpan-lib/MIME/Tools.pm 
>> line 172



seems to be an permission issue for the "otrs" user who is executing the scrips 
in his cronjobs.
You should have a look at $OTRS_HOME/bin/SetPermissons.sh --help

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leid...@leidex.net
nils.leid...@otrs.com


http://webint.cryptonode.de / a Fractal project

CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS 
at booth no. C37 in hall 2 from March 2-6, 2010!






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