Hi, You might want to check this: http://lists.otrs.org/pipermail/otrs/2009-August/027771.html
cheers arthur On Thu, Feb 11, 2010 at 6:24 PM, Marretta, Rosanna < rosanna.marre...@yrclogistics.com> wrote: > Hi, > > > > Can somebody please tell me which file I need to edit to add the name of > the customer to the Agent Dashboard. I would like to see at a glance who > the calls are from. > > > > Thanks, > > > > Rosanna > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- cheers, arthur
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