* Barry McCall <bmcc...@kitsolutions.net>:
> A user attached an htm document to a ticket. When opening the attachment
> within the ticket system it is fine and legible. When otrs disseminated
> the email with the attachment it changed a large quantity of the
> document to ascii and garble. 
> I was wondering if anyone else encountered this issue.

Which version of OTRS are you using?

-- 
Ralf Hildebrandt
  Geschäftsbereich IT | Abteilung Netzwerk
  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  ralf.hildebra...@charite.de | http://www.charite.de
            
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