On 03/01/2010 06:43 PM, ramana wrote:
> Hi
>
> Can somebody here tell me how i can hide a Queue from the customers
> frontend.
>
> Regards,
> Ramana
>
>
Solution for Hide the Required Queues on Customer frontend
Add this script on ACL list
$Self->{TicketAcl}->{'ACL-Customer-Queues'} = {
Properties => {Frontend => {Action => ['CustomerTicketMessage'] }},
PossibleNot => { Ticket => { Queue => ['[RegExp]::',
'[RegExp]^CHN-IT-L1',
'[RegExp]^CHN-IT-L2',
'[RegExp]^HYD-IT-L1',
'[RegExp]^HYD-IT-L2',
'[RegExp]^Junk',
'[RegExp]^Misc',
'[RegExp]^Raw',
'[RegExp]^Postmaster',] } }};
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