Hi Marco, thanks for your response.
i have done this successfully. regards, Ramana On 03/18/2010 09:31 PM, Marco Vannini wrote: > notification event, event=article create, article type=note-external > > isn't it ? > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
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