As Alexander suggests - this might be a bug? Because, I checked en_FAQ.pm and I 
have these lines
$Lang->{'You have already voted!'}           = 'You have already voted!';
$Lang->{'No rate selected!'}                 = 'No rate selected!';
$Lang->{'Thanks for your vote!'}             = '';
$Lang->{'Votes'}                             = '';
$Lang->{'LatestChangedItems'}                = 'Latest changed Article';
$Lang->{'LatestCreatedItems'}                = 'Latest created Article';
$Lang->{'Top10Items'}                        = 'Top 10 Articles';
$Lang->{'ArticleVotingQuestion'}             = 'Did this article help?';
$Lang->{'SubCategoryOf'}                     = 'Subcategory of';
$Lang->{'QuickSearch'}                       = 'Quick Search';
$Lang->{'DetailSearch'}                      = 'Detail Search';

I made some edits to that to capitalise some words. I restarted httpd but it 
has made no difference.
I use 2.4.7 of OTRS

Neil




________________________________
From: Guillaume Rehm <guillaume.r...@bnu.fr>
To: Neil Grantham <nei...@btinternet.com>; User questions and discussions about 
OTRS. <otrs@otrs.org>
Sent: Monday, 22 March, 2010 9:01:27
Subject: Re: [otrs] FAQ Layout

Use you language .pm file in
Kernel/language/xx.pm to translate it.

Le 21/03/2010 22:24, Neil Grantham a écrit : 
> 
>There's a couple of things:
> 
>1) Under FAQ it says 'default comment'
>2) The main section headers - as I posted originally - have not
>spacing in them - this seems a very basic error for a major module
>For example, instead of saying "Latest Created Items" it says
>"LatestCreatedItems"
>Quick Search is Quciksearch
>Latest Changed Items is LatestChangedItems and 
>Top 10 items is Top10Items
> 
>It looks unprofessional to present to our clients using our help
>system (even the OTRS website has these errors), so I'd like to know
>how to correct it.
> 
>Neil
>
>
>
>
________________________________
From: >Alexander Halle <ahalle-o...@radprax.de>
>To: User questions and
>discussions about OTRS. <otrs@otrs.org>
>Sent: Sunday, 21
>March, 2010 12:30:39
>Subject: Re: [otrs]
>FAQ Layout
>
>>Neil Grantham wrote :
>>> Nobody else looked at this 'problem' with the FAQ layout?
>
>>Hi Neil,
>
>>do you mean the missing blank line / vertical spacing ?
>
>>AFAIK this isn't configuarble via SysConfig, I think you have to modify
>the template.
>
>>Regards
>
>>Alexander
>
>>--
>>radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
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>
>
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