Luís Gomes wrote :
sure, but isn't it strange that the problematic workstation can access
the system just fine and do everything except for posting forms?
otrs log doesn't log anything and neither does apache2 log when I click
the submit buttons.
Hi Luís,
I can only make a guess, I think they try to access a different URL when
posting the form than when showing tickets and so on. For example using
the internal IP, instead of the external or opposite. This would explain
the timeouts and the missing log entries.
Please examine which URLs are really accessed.
Regards
Alexander
--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152
Web: http://www.radprax.de
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/