Michiel --
Thanks so much. Do you know when 2.4.8 will be available?
Meanwhile, I'd like to put in some text directing users to use a
single word in their searches. I've looked through the .dtl files in
otrs/Kernel/Output/HTML/Standard but can't find the one that builds
this form: http://shambhala.org/otrs/public.pl?Action=PublicFAQ&Subaction=Search&QuickSearch=1&CategoryIDs=0&What=
Anyone know where this is located?
Best,
Greg
On Apr 12, 2010, at 4:45 AM, otrs-requ...@otrs.org wrote:
Date: Mon, 12 Apr 2010 13:28:21 +0200
From: Michiel Beijen <michiel.bei...@otrs.com>
Subject: Re: [otrs] FAQ search function - only single-word searches
work
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Message-ID:
<l2u9eda38a41004120428h5d761f3bpc0ca977a0666e...@mail.gmail.com>
Content-Type: text/plain; charset=UTF-8
Hi Greg,
This was actually also reported as a bug, which has been fixed in
upcoming 2.4.8. Please look at the bug report to see how to apply the
patch to your existing 2.4.x installation.
http://bugs.otrs.org/show_bug.cgi?id=4822
((enjoy))
-
Michiel Beijen
R&D
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