Hi Alejandra, The programmer is not here this week, I will look with him next week about this code giving.
Nothing is finished now (still in "Proof of concept" mode), but it is already "working". He put a "manage" button on the article level (bottom right on the zoom view) and then it switch to a new screen (where everything is handled on a separate way). I know it has been quite hard to do as if you use the rich text editor (that is our case) you have to handle with two files (text file and html file), but he finally did it. I will tell you soon about this code. Thanks for your interest Philippe World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/