Good day,
I want to add additional ITSM fields to the "add note" window. I try
to find setup option, but without success.
Goal is to possiblity to set itsm response and recovery time on first
follow up comment.
norbert
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/