On Tuesday 06 July 2010 10:35:03 Alessandro d'Ambrosio wrote: > I've upgraded my OTRS from 2.3.4 to 2.4.7. > > Unfortunately when I want to create a new ticket through Web Customer Page > (http://mydomain/otrs/customer.pl) I have this error log: > > Software error: > > Global symbol "%Error" requires explicit package name at > ../..//Kernel/Modules/CustomerTicketMessage.pm line 265.
I find a lot of errors like this can be cleared up by restarting Apache. I believe this is related to the caching done by mod_perl. Syd -- Syd Alsobrook IT Tag Team, Inc. 518-362-1291 http://www.ittagteam.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
